Question 1

Returns and Exchanges

Accepted Answer

Only orders that have been damaged in transportation or have problems with the actual design upon arrival will be eligible for refunds or replacements from us. Because orders cannot be changed once placed and because user errors cannot be refunded, please double-check your order before placing

Question 2

How does Klarna work?

Accepted Answer

Klarna offers a pay-in-four payment plan, which lets shoppers split their purchase into four equal installments to be paid every two weeks, with the first due at checkout.
For example, if your purchase costs $200, you would pay $50 at checkout. The three remaining $50 payments would each be billed to your debit or credit card every two weeks until you’ve paid the full $200.
Installments are interest-free, but the company charges a late fee once your payment is 10 days overdue. The late fee is either $7 or 25% of the installment, depending on which is less. After two failed attempts to acquire payment, Klarna will also pause your account, so you can’t continue using the service.
There's no penalty for making a payment early or paying off your balance in full before the final due date.
Klarna offers other financing options besides its Pay in 4, including an interest-free Pay in 30. With this plan, instead of paying at checkout, shoppers have 30 days after the item ships to pay for their purchase. This plan allows online shoppers to try out items before they have to pay anything, according to the company.

Question 3

My payment method is not working

Accepted Answer

Please verify that you are entering all card numbers, expiration dates, and security codes correctly by checking them again.

Check your name and billing address on the card.

Please contact your bank merchant if this issue continues, or feel free to use one of our other payment alternatives.

Frequently asked questions

Returns and Exchanges

How does Klarna work?

My payment method is not working

Shop

Help

Company